Privacy Policy

SMS Privacy

Mobile phone numbers, SMS opt-in information, and SMS consent records are not sold or shared with third parties or affiliates for their marketing or promotional purposes. We may share this information with service providers solely as necessary to operate and deliver the text messaging service, subject to appropriate restrictions on their use of the data.

1. Information We Collect

Depending on how you use our Services, we may collect the following categories of information:

A. Information You Provide Directly

This may include:

• Full name;
• Email address;
• Telephone number;
• Mailing or billing address;
• Account username and password;
• Date of birth or age, where necessary;
• Profile photograph;
• Professional biography and profile information;
• Education, training, certifications, licenses, and professional qualifications;
• Employment or professional history;
• Services offered or requested;
• Preferences and interests;
• Comments, and other content you submit;
• Payment and billing information;
• Communications you have with us;
• Information submitted when contacting customer support; and
• Other information you voluntarily provide through the Services.

B. Information Collected Automatically

When you use our Services, we may automatically collect information such as:

• IP address;
• Browser type and operating system;
• Device information;
• Approximate geographic location;
• Pages, profiles, and services viewed;
• Search and browsing activity on our platform;
• Date and time of visits;
• Referring websites;
• Cookies and similar technologies; and
• Information concerning how you interact with our Services.

2. How We Use Personal Information

We may use personal information for legitimate business and operational purposes, including to:

• Create and maintain user accounts;
• Provide and operate our Services;
• Allow customers to view service-provider profiles;
• Allow customers and service providers to communicate;
• Facilitate connections between customers and service providers;
• Process memberships, subscriptions, and payments;
• Verify account or profile information;
• Personalize the user experience;
• Respond to inquiries and provide customer support;
• Send service-related communications;
• Send marketing communications where permitted by law;
• Improve, maintain, and develop our Services;
• Detect, investigate, and prevent fraud, abuse, unauthorized access, and other unlawful activity;
• Protect the security and integrity of our Services;
• Comply with applicable laws, regulations, legal processes, and governmental requests; and
• Exercise or defend our legal rights.

We will not collect or process personal information for purposes that are materially inconsistent with the purposes described in this Privacy Policy unless permitted or required by applicable law.

3. Service-Provider Profiles

Service providers may voluntarily create profiles containing information intended to be viewed by customers using our Services.

Depending on the information submitted by the service provider, publicly or account-accessible profile information may include a name, photograph, biography, professional experience, services offered, certifications, qualifications, general location, and other information voluntarily provided for inclusion in the provider’s profile.

By submitting information for publication on a service-provider profile, the service provider understands that such information may be accessible to customers or other authorized users of the Services.

Service providers should not submit confidential, highly sensitive, or unnecessary personal information to a public profile.

4. Information Sharing

We may share personal information with categories of third parties that are reasonably necessary to operate our business and provide the Services, including:

• Payment processors and financial service providers;
• Website, application, cloud-storage, and hosting providers;
• Information technology and cybersecurity providers;
• Analytics and service providers;
• Customer-support providers;
• Communications and email providers;
• Professional advisers, including attorneys, accountants, and auditors;
• Government authorities when legally required;
• Law-enforcement agencies when legally required or permitted; and
• Other service providers acting on our behalf.

We may also disclose information when reasonably necessary to protect our rights, property, users, or the security of our Services.

We do not sell personal information in exchange for monetary consideration unless expressly disclosed in this Privacy Policy and permitted by applicable law.

5. Cookies and Similar Technologies

We may use cookies, pixels, web beacons, device identifiers, analytics tools, and similar technologies to operate and improve our Services, remember preferences, understand usage patterns, and measure advertising or marketing performance.

You may be able to control certain cookies through your browser or device settings. Disabling cookies may affect certain features of the Services.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our Services, maintain business and financial records, resolve disputes, enforce agreements, protect our legal rights, prevent fraud or abuse, comply with applicable legal obligations, and satisfy legitimate business requirements.

Unless a longer retention period is required or permitted by applicable law, we generally intend to retain active customer and service-provider account information for the duration of the applicable account or membership and for a reasonable period following account closure, generally not exceeding seven (7) years.

Certain information may be retained for longer periods when required or permitted by law, including information necessary for tax, accounting, regulatory, fraud-prevention, legal, or litigation purposes.

Information that is no longer reasonably necessary for the purposes for which it was collected will be deleted, destroyed, or anonymized when reasonably practicable and in accordance with applicable law.

Where information is anonymized or aggregated so that it can no longer reasonably be associated with an identifiable individual, we may retain and use that information indefinitely.

Nothing in this section requires us to delete information that we are legally required or permitted to retain.

7. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, acquisition, disclosure, alteration, or destruction.

However, no electronic transmission, website, application, or storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of personal information.

Utah law requires covered businesses to maintain reasonable administrative, technical, and physical data-security practices appropriate to the nature and volume of personal information involved.

8. Your Utah Privacy Rights

Subject to applicable law and any applicable exceptions, Utah residents may have rights concerning their personal information, including the right to:

• Confirm whether we process their personal information;
• Access personal information processed by us;
• Request deletion of certain personal information provided by the consumer;
• Obtain a copy of certain personal information in a portable format; and
• Opt out of certain processing, including targeted advertising or the sale of personal information, where applicable.

Utah law also provides protections against discrimination for exercising applicable privacy rights.

To submit a privacy request, contact us at:

Email: admin@servatta.com. Mailing address: Attn: Servatta Admin 12685 S 125 E Draper, UT 84020

We may need to verify your identity before processing certain requests.

9. Sensitive Personal Information

Certain types of personal information may be considered “sensitive data” under applicable law.

We will process sensitive personal information only as permitted by applicable law and, where required, will provide appropriate notice and/or obtain the consent or opt-out authorization required by law.

Users should not submit sensitive personal information through public-facing profiles unless specifically requested or necessary for the Services.

10. Children’s Privacy

Our Services are not intended for children under 18, and we do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us in circumstances where collection was not permitted, please contact us using the information below.

11. Third-Party Websites and Services

Our Services may contain links to third-party websites, applications, payment services, or other platforms. We are not responsible for the privacy practices, security, or content of third parties. We encourage users to review the privacy policies of third-party services before providing personal information.

12. Business Transfers

If our company, assets, or business are sold, merged, reorganized, financed, acquired, or otherwise transferred, personal information may be transferred as part of that transaction, subject to applicable law.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

When we make material changes, we may provide notice through our Services, by email, or by other legally permissible means.

The “Last Updated” date at the beginning of this Privacy Policy indicates when the policy was most recently revised.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise an applicable privacy right, contact us at:

Servatta. Email: admin@servatta.com. Website: servatta.com. Address: 12685 S 125 E Draper, UT 84020

This Privacy Policy is intended to comply with applicable privacy laws, including applicable provisions of the Utah Consumer Privacy Act. Where another applicable federal or state law imposes additional requirements, those requirements will apply to the extent applicable.